Terms of Service

Last Updated: January 2, 2026

1. Introduction & Acceptance

Welcome to SprintFlint! These Terms of Service ("Terms") govern your use of SprintFlint, a sprint-focused project management platform operated by SprintFlint ("we," "us," or "our"), located at Beaumont Drive, Cheltenham, United Kingdom.

By accessing or using SprintFlint, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our service.

2. Service Description

SprintFlint is a sprint-based project management platform designed for agile software teams. Our service provides:

• Multi-tenant organisation, project, and sprint management
• Issue tracking with story point estimation and velocity analytics
• Kanban boards with drag-to-scroll navigation
• Real-time collaborative updates
• Velocity deviation alerts to keep sprints on track
• Role-based access control (Organisation Admin, Member)
• Comment threads with rich text and file attachments
• Third-party integrations (GitHub, Notion)
• API access for external integrations

SprintFlint is continuously evolving. We may add, modify, or remove features at our discretion with reasonable notice to users.

3. Account Requirements

To use SprintFlint, you must:

• Be at least 18 years old
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Accept these Terms of Service

You may authenticate using either:

• Magic Link Authentication: A password-less, single-use token sent to your email (valid for 30 minutes)
• Password-Based Authentication: A traditional email and password combination

You are responsible for all activity that occurs under your account. If you suspect unauthorised access, please contact us immediately at [email protected].

4. User Roles & Permissions

SprintFlint supports the following user roles with different levels of access:

• Organisation Admin: Full control over organisation settings, members, projects, billing, and integrations
• Member: Can be assigned issues, create comments, and view organisation data; receives notifications based on preferences
• Sprint Lead: Assigned to specific sprints; receives deviation alerts when sprints are off-track

Organisation Admins may invite other users to join their organisation. All organisation members have access to projects and sprints within that organisation according to their assigned roles.

5. Acceptable Use

You agree to use SprintFlint only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the service to violate any applicable laws or regulations
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorised access to our systems or other users' accounts
• Use automated scripts or bots to scrape data without our written permission (note: we provide an official API for authorised access)
• Impersonate another person or organisation
• Harass, abuse, or harm other users
• Resell or redistribute access to SprintFlint without authorisation
• Abuse the referral programme through fake accounts or fraudulent activity

We reserve the right to suspend or terminate accounts that violate these acceptable use terms.

6. Subscription & Billing

6.1 Pricing Model

SprintFlint uses a per-seat billing model:

• Free Tier: Up to 5 team members per organisation at no cost
• Paid Plans: For organisations with more than 5 members, charged per seat
• Billing Frequency: Monthly or yearly (with discount for annual plans)

6.2 Payment Processing

All payments are processed securely through Stripe:

• Your payment card details are entered directly into Stripe's secure payment form
• We never store your full card number on our servers
• Stripe handles all PCI DSS compliance requirements

6.3 Seat Management

• Your subscription quantity automatically adjusts when you add or remove team members
• When you add members, your next invoice will reflect the prorated charge
• When you remove members, the seat count decreases at the next billing cycle

6.4 Cancellation & Refunds

• You may cancel your subscription at any time through your account settings
• Cancelled subscriptions remain active until the end of the current billing period
• No refunds are provided for partial billing periods
• Upon cancellation, your organisation reverts to the free tier limits

6.5 Price Changes

We reserve the right to change subscription prices. If we increase prices:

• We will provide at least 30 days' advance notice via email
• Price changes apply to new subscriptions immediately
• Existing subscriptions are affected at the next billing cycle after the notice period

7. Third-Party Integrations

7.1 GitHub Integration

You may connect your organisation to GitHub to:

• Automatically link pull requests to issues using branch naming conventions
• View PR status and metadata directly in SprintFlint
• Track code changes associated with sprint work

When you connect GitHub:

• We store an encrypted OAuth access token for API access
• We request read access to repositories you authorise
• You can disconnect at any time, which immediately revokes our access

7.2 Notion Integration

You may connect your organisation to Notion to:

• Import sprints and issues from Notion pages
• Quickly bootstrap projects from existing Notion documentation

When you connect Notion:

• We store an encrypted OAuth access token for API access
• We only access pages you explicitly share with our integration
• You can disconnect at any time, which immediately revokes our access

7.3 API Access

SprintFlint provides a REST API for programmatic access:

• Generate an API token from your profile settings
• API tokens provide the same access as your logged-in account
• You are responsible for keeping your API token secure
• You can revoke and regenerate your token at any time
• Rate limits apply to prevent abuse

8. Referral Programme

SprintFlint offers a referral programme with the following terms:

• Each user receives a unique referral code
• When someone signs up using your referral link and becomes an active user, you may earn rewards
• Rewards may include subscription discounts or other benefits (as specified on the referrals page)
• We track referrals using cookies (stored for 30 days)
• Fraudulent referrals (fake accounts, self-referrals) will result in disqualification and potential account termination
• We reserve the right to modify or discontinue the referral programme at any time

9. Data & Privacy

Your privacy matters to us. Please review our Privacy Policy for detailed information about how we collect, use, and protect your data.

In summary:

• We store your project data securely in a PostgreSQL database
• File attachments (avatars, issue attachments) are stored on AWS S3
• Payment processing is handled by Stripe (PCI DSS compliant)
• Integration tokens (GitHub, Notion) are encrypted at rest
• We use Google Analytics (with your consent) to understand how teams use SprintFlint
• We use Postmark for reliable email delivery (magic links, notifications)
• We use Sentry for error monitoring
• We do NOT sell your data to third parties
• Organisation data is isolated using multi-tenant architecture

For information about cookies, see our Cookie Policy.

10. Intellectual Property

SprintFlint Platform: All code, design, trademarks, logos, and content related to the SprintFlint platform are owned by SprintFlint and protected by copyright and trademark laws.

Your Data: You retain full ownership of all project data, issues, comments, attachments, and content you create in SprintFlint. By using our service, you grant us a limited licence to host, display, and process your data solely for the purpose of providing the service.

Feedback: If you provide feedback, suggestions, or ideas about SprintFlint, we may use them to improve the platform without any obligation to compensate you.

11. Service Availability

We strive to provide reliable, uninterrupted service, but we do not guarantee 100% uptime. SprintFlint may be temporarily unavailable due to:

• Scheduled maintenance (we will provide advance notice when possible)
• Unscheduled maintenance for critical security updates
• Infrastructure issues beyond our control
• Third-party service outages (hosting, databases, email delivery, payment processing)

We are not liable for any loss of data, revenue, or productivity resulting from service downtime.

12. Current Features & Roadmap

We're transparent about what's built and what's planned:

✅ Current Features:

• Drag-to-scroll kanban boards
• Velocity analytics with 20%/30% deviation alerts
• Magic link authentication
• Real-time updates across your team
• Story point estimation and tracking
• Role-based notifications
• GitHub integration with automatic PR linking
• Notion sprint import
• Rich text descriptions with file attachments
• Per-seat subscription billing via Stripe
• Referral programme with rewards
• REST API for external integrations
• Tag management for issue categorisation

🚧 Coming Soon:

• Additional sprint analytics (burndown charts, capacity planning)
• AI Assistance: AI-powered ticket writing and issue investigation

Planned features may be delayed, modified, or cancelled at our discretion. These Terms apply to the service as it currently exists, not to future features.

13. Termination

By You: You may delete your account at any time through your profile settings. Upon deletion:

• Your account will be deactivated immediately
• Any active subscription will be cancelled
• Your data will be retained for 30 days in case you change your mind
• After 30 days, all data will be permanently deleted
• Audit logs may be retained for up to 1 year for security purposes

By Us: We may suspend or terminate your account if:

• You violate these Terms of Service
• You engage in abusive or harmful behaviour
• Your account is associated with fraudulent activity
• Your payment method fails repeatedly
• We are required to do so by law

We will provide notice before terminating your account unless doing so would violate the law or compromise security.

14. Limitation of Liability

SprintFlint is provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by law:

• We are not liable for any loss of data, revenue, profits, or productivity
• We are not responsible for the accuracy or completeness of velocity forecasts
• We are not liable for issues caused by third-party services (hosting, email, analytics, payment processing, integrations)
• You are responsible for backing up any critical project data
• Our total liability to you shall not exceed the amount you paid us in the past 12 months

Some jurisdictions do not allow limitations on warranties or liability, so these limitations may not apply to you.

15. Indemnification

You agree to indemnify and hold SprintFlint harmless from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your violation of any applicable law
• Your infringement of any third-party rights
• Content you upload or share through SprintFlint
• Your use of third-party integrations (GitHub, Notion)

16. Changes to Terms

We may update these Terms from time to time to reflect changes in our service or legal requirements. When we make material changes:

• We will update the "Last Updated" date at the top of this page
• We will notify you via email at least 30 days before the changes take effect
• Continued use of SprintFlint after the effective date constitutes acceptance of the new Terms

If you do not agree to the updated Terms, you may delete your account before they take effect.

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of England and Wales, United Kingdom. Any disputes arising from these Terms or your use of SprintFlint shall be resolved through:

• Informal Negotiation: Contact us at [email protected] and we'll work to resolve the issue
• Mediation: If negotiation fails, we agree to attempt mediation before pursuing legal action
• Jurisdiction: Any legal proceedings shall be brought in the courts of England and Wales

18. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and SprintFlint.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.

Waiver: Our failure to enforce any provision does not constitute a waiver of that provision.

Assignment: You may not assign these Terms to anyone else. We may assign these Terms to a successor entity.

19. Contact Information

If you have questions about these Terms of Service, please contact us:

• Email: [email protected]
• Address: SprintFlint, Beaumont Drive, Cheltenham, United Kingdom